Our Commitment to Your Privacy
Find-A-Diamond.com respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.
If you have questions or concerns about policy changes, you should first contact the Find-A-Diamond.com customer service department at [email protected]
The Information We Collect
In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself. We are however able to determine your IP address. We use your IP address to help administer our Web site, to measure the use of our Web site and to improve the content of our Web site. Our Web site’s registration form requires users to give us contact information (like their name and email address).
We use customer contact information from the registration form to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary. Our Web site uses an order form for customers to request product information and services. We collect visitor’s contact information (like their email address). Contact information from the order form is used to send information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary.
The Way We Use Information
We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may share this information with Find-A-Diamond.com affiliates, dealers or other business partners to support your customer relationship with Find-A-Diamond.com . We will not give or sell this information to any other company for its use in marketing or solicitation. If you have provided us your personal information and do not wish to receive further information from Find-A-Diamond.com , you can send us an e-mail as noted below and tell us that you do not want to receive future communications.
Children and Parents
Find-A-Diamond.com does not intend to collect personally identifiable information from children under age 13 without permission of the child’s parent or legal guardian. Children under the age of 13 should submit personally identifiable information to Find-A-Diamond.com only with the explicit permission of their parent or legal guardian. If your child has submitted personal information and you would like to request that such information be removed, you may do so as indicated above and Find-A-Diamond.com will use reasonable efforts to comply with your request.
Other Important Information
The Find-A-Diamond.com Web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Additionally, some of our Web pages may contain “cookies,” which are data that may be sent to your Web browser and stored on your computer. This allows our server to “recognize” you when you visit our Web site in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.
By using this Web site you are agreeing to the terms of the Find-A-Diamond.com Privacy Policy.
We reserve the right to modify our privacy policy as business needs require. We will post such changes on our Web site.
Choice/Opt-Out
This Web site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
- Users can send email to [email protected]
Correct/Update
This Web site gives users the following options for changing and modifying information previously provided.
- Users can send email to [email protected]
Complaints
Complaints about your Privacy rights or how this website has handled your information should be directed [email protected].
If you are not satisfied with the manner in which this office handles your complaint, you may submit a formal complaint to:
DHHS, Office of Civil Rights
200 Independence Avenue, S.W.
Room 509F HHH Building
Washington, DC 20201